Cartwheel Privacy Policy

Cartwheel "the App” provides data retrieval and transfer between a customer’s Shopify and Klaviyo accounts "the Service" to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Shopify account:

We use the read_products, read_orders Shopify scopes, which allow us to read your product and order data. We use your product data to determine product prices and other information which is used in the generation of the email notifications to your customers, as well as listen to price changes on products. We use order data to get the list of your abandoned checkouts to determine who to send emails to based on price changes.

Additionally, we collect the following types of personal information from you once you have installed the App: Information about you and others who may access the App on behalf of your store, such as your name, address, email address, phone number, and billing information; We collect personal information directly from the relevant individual, through your Shopify account.

How Do We Use Your Personal Information?

We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: communicate with you; optimize or improve the App; and provide you with information or advertising relating to our products or services.

Sharing Your Personal Information

Our Website, including Apps, products or services available therein, may contain hyperlinks or other "computer" links to websites from third parties ("Third Parties websites") that can cause leaving the Website currently browsed. Cartwheel provides these links only for convenience, and the inclusion of any link does not imply endorsement by Cartwheel of the website linked to. Accordingly, any personal information that is transmitted by use of Third Party websites is subject to the privacy policy of the relevant Third Party websites. It is the responsibility of the Users to consult these policies in order to ensure that their personal information is being protected.

If you are located outside of the United States, note that your personal information and other information that we collect through this Website may be transferred to the United States, for the purposes described above. By accepting this Privacy Policy, using this Website or providing us with any personal information, you agree to the transfer of information to the United States.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Access to and Deletion of your Personal Information If your Personal Information changes, or if you no longer desire to use our Apps, you may correct, update, amend, delete/remove your information by making the change within your personal profile on the Apps or you can contact us through [email protected]

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below: 25 Northern Ave #1511, Boston, MA 02210